The BrokerMFG Quality Guarantee

We don't ship defective parts. That sounds obvious, but too many molders treat quality as an afterthought. At BrokerMFG, it's our most important promise — and we back it up with documented processes, trained inspectors, and a genuine commitment to getting it right the first time.

The 100% Defect-Free Guarantee

If a part ships from BrokerMFG with a defect attributable to our process or tooling, we will rework or replace it at no charge — full stop. This isn't fine print. It's our standard.

In-Process Inspection

Dimensional checks are performed during production, not just at the end. Problems are caught and corrected before they become large reject batches.

Final Release Inspection

Every order is inspected before it ships. No exceptions. Parts that don't meet specification stay on our floor, not in your supply chain.

Documented Traceability

Every job generates a traceable record: material lot, process parameters, inspection results, and operator. If you ever have a field issue, we can trace it back to the source in minutes.

Quality Standards & Certifications

BBB A+
Better Business Bureau
Accredited Business
FAI / PPAP
First Article Inspection
& Production Part Approval
SPC
Statistical Process Control
In-Process Monitoring
CMM
Coordinate Measuring
Machine Inspection
USA Made
100% US Manufactured
Franklin, WI
ISO 9001
Quality Management
System (Pursuing)

Quality at Every Stage of Production

1

Incoming Material

Resin lots are verified against material certificates. Non-conforming material is quarantined and returned before production begins.

2

First Article Inspection

Full dimensional verification on first production samples. Every critical dimension is measured and recorded before full production release.

3

In-Process Control

SPC monitoring of shot weight, temperature, and cycle time catches process drift before it produces defective parts. Regular in-process sampling throughout the run.

4

Final Release & Ship

Final inspection before packaging. Orders are only released when all quality criteria are satisfied. Documentation package ships with the order.

Measurement & Testing Capabilities

Dimensional Inspection

  • CMM (Coordinate Measuring Machine)
  • Optical comparators
  • Calipers & micrometers
  • Go / no-go gauges
  • Surface finish profilometers

Process Monitoring

  • SPC software integration
  • Shot weight monitoring
  • Mold temperature tracking
  • Cycle time analysis
  • Injection pressure logs

Documentation Available

  • First Article Inspection (FAI) reports
  • PPAP Level 1–3 packages
  • Material certifications
  • Process control records
  • Certificate of Conformance

Quality Questions? Talk to Our Team.

We're happy to walk you through our quality program before you place an order.

(414) 421-5900